Knowledge base
Campus Wi-Fi Guides
Step-by-step, policy-compliant help for registering devices, opening captive portals and understanding private MAC addresses.
Windows Random Hardware Address on College Wi-Fi
Fix a mismatch between the Windows address and a college Wi-Fi device record.
Read this guideAndroid TV Captive Portal on College Wi-Fi
A safe route for Android TV devices that cannot complete a college captive portal.
Read this guideCollege Wi-Fi Device Registration Guide
Register phones, consoles, TVs and laptops on an approved campus device portal.
Read this guideCollege Wi-Fi MAC Address Registration Guide
Find and register the right wireless MAC address without confusing it with Ethernet or Bluetooth.
Read this guideRegister a Gaming Console on College Wi-Fi
Use the approved device network and wireless MAC address for a PS5, Xbox or Nintendo console.
Read this guideHostel Wi-Fi Not Working: Student Checklist
Check the portal, device registration, private MAC address and service status in the right order.
Read this guideHow to Connect a PS5 to College Wi-Fi
A policy-compliant guide to captive portals, device registration and the PS5 MAC address.
Read this guideCaptive Portal Not Opening on College Wi-Fi
Quick checks when the campus login page never appears on your phone or laptop.
Read this guideAndroid Randomized MAC Address on College Wi-Fi
Understand which Android MAC address your college portal sees and how to keep registration stable.
Read this guideiPhone Private Wi-Fi Address on College Wi-Fi
Choose the correct Private Wi-Fi Address setting for a registered campus network.
Read this guide